Privacy Policy

Who we are

This page contains the privacy policy of Smart Solutions. Smart Solutions is a provider of personal and corporate education and development. Our website address is: http://smartsolutions.services.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

In the case you contact us to register for any of our services or in the case you want more information about our services, we save your emailadress to a list we use to keep in touch with you. You will always have the possibility to remove your emailadress from this list either by clicking on the unsubscribe button in the email you have received from us or by sending us a request to do so.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. The moment you log out of your account, the login cookies will be removed.

Personality tests

When you have opted for one of our personality tests, we store the test result in a secured database that is only accessible by our Training Centre Manager. We erase the test results after one year. Of course we provide you with your personal test result. We do not provide the test result to any third party without your consent. You can always ask us to erase the test result by sending us a request.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

When you have taken an exam for one of our courses, we store your exam result in a secured database. Storage of exam results is neccessary to be able to confirm that you are eligible for a secondary course (e.g. a  Foundation exam with a positive result is mandatory for a Practitioner course). This database is protected and accessible by the Training Centre Manager only. We use exam results for analytic purposes (e.g. average passing percentages).

Who we share your data with

We do not share your data with any third party. TMA is provider of the TMA Talent Assessment and produces the test results of the TMA analyse test for us. My Login is provider of personality tests and produces test results for us. TMA and My Login are under General Data Protection Regulation.

How long we retain your data

If you leave a comment, we retain the comment and its metadata  indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We remove test results from personality tests  after one year or as specified in a mutual agreement with a client. We retain test results from exams for an indefinite period.

What rights you have over your data

If you have an account on this site, have left comments, have done a personality test or have taken an exam you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

An automated spam detection service may check visitor comments.

Contact information

You can contact us at: willemjan@smartsolutions.services for any questions about your privacy.